Our Staff

Tom Stephens, HIS

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 40 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Stephanie Pinter

Audio Technician

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Amanda Mancini

Amanda Mancini

Patient Services Coordinator

Amanda is our Patient Services Coordinator. She is always happy to assist our patients with scheduling appointments, understanding their insurance benefits, and answering general questions to ensure them a more satisfying hearing experience.

Helping the hearing impaired is a rewarding and fulfilling part of her job and improving the quality of life for so many by being a part of an amazing team with New Sound Hearing makes her job both pleasurable and worthwhile!

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Customer Reviews

Always good. Pleasant. Questions answered, details taken care of, great service, never a problem...

Craig Stefko, on Google

I take my husband to New Sound for his annual checkups & for periodic cleanings. They are wonderful to deal with & very friendly. They offer great suggestions & spend time with you. My husband was given a hearing test today & his hearing aids were adjusted to better meet...

Christina Martin, on Google

Ton and Amanda are so welcoming and they really take their jobs seriously to help everyone who walks in the door

Linda Beutel, on Google

Great Staff. Worked with me and my devices until the settings are perfect. Interested in getting you 100% . Not just making the sale and getting you on your way.

Anthony Bronico, on Google

Professional folks, wonderful customer service! 'Always get us in earlier than our appt time. My husband and I highly recommend this location on Catasaugua Rd in Bethlehem.

Bonnie Jo Gardner, on Google

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