Our Staff

Tom Stephens, HIS

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 50 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Stephanie Pinter

Audio Technician

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

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Customer Reviews

Tom is a great person to deal with always concerned with how I am. Would not go anywhere else.

Robert Bartholomew, on Google

Tom always takes great care of my mom she's 96 and he's always sure the hearing aids are adequate for her needs

Gwen Mutarelli, on Google

NewSound was very professional when they gave me a hearing test today. Tom explained the results for me and resolved some issues with my hearing aid that I didn't know I had. My hearing was much improved after a simple adjustment.

Warren Norris, on Google

I started with Michels with Chris a number of years ago. Service has been very good. I appreciate.being offered the chance to move to a closer service location.

Bill Schroeher, on Google

Tom made my wife comfortable and happy. Great initial experience. So good to deal with a seasoned professional. Placed the order and can’t wait till the hearing aids arrive.

Lenny kuznet, on Google

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