Our Staff

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 50 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Hearing Instrument Specialist

Stephanie Pinter is a Bethlehem native and is our hearing instrument specialist. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Kimberlie Marko

Patient Care Coordinator

Kim Marko is a PCC from Bethlehem. Kim calls Bethlehem her hometown, as she has lived in the city for twenty-five years. She has raised three children here and is proud to be part of the community. Kim joined the clinic in 2026 and was drawn to the profession through her experience working with seniors in the personal care field.

Kim attended John Carroll University in Cleveland, Ohio and started working at New Sound Hearing Centers in 2026. She began working in the hearing industry in 2026 and was drawn to the profession because she saw firsthand how improved hearing can enhance quality of life and strengthen connections with loved ones.

What Kim loves most about saving hearing lives is helping patients reconnect with the people and moments that matter most. She strives to provide compassionate, personalized care to each patient in her everyday work.

Outside of saving hearing lives, Kim enjoys going to the theater and anything Disney.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Attentive compassionate always think of my audiologists as family with the utmost trust

Jeffrey Dayton, on Google
Stanley Rauktis, on Google

It was a great experience.

William Mayo, on Google

Tom was very kind and explained everything about the testing he was doing. I recommend this facility if you have any hearing impairment..

Linda Vingoe, on Google
Robert Garst, on Google

Tom will help with anything you ask for or need. Always accommodating and staff is very professional.

Louis Tito, on Google

Tom took his time, checking my ears and explaining my loss of hearing very clean place quicker. I was very satisfied thank you very much, Tom.

Jose A Torres, on Google

I love you guys. You’re the best. Thank you for all your help.

Sharon Savitski, on Google

Tom was wonderful testing and explaining everything! Highly recommend.

Debra Davidson, on Google

I highly recommend this location. While, it's not so great to be losing your hearing, it is great to have people who understand exactly what you're going through. Very professional, very friendly, everyone calmed my nerves and made this a great experience. They're excellent with explanations and their services. I...

Sonya Perkins, on Google
Donna Merring, on Google

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