Our Staff

Tom Stephens, HIS

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 50 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Stephanie Pinter

Audio Technician

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Brittany Nunez

Brittany Nunez

Patient Services Coordinator

Brittany is a Patient Services Coordinator in our Bethlehem office. A Bethlehem native, she has a background in event planning and was previously working in the ER at Lehigh Valley Hospital.

Brittany strives to improve the quality of the office in her everyday work and always sees the patient leave as happy as possible.

Outside of work, Brittany loves spending time reading, baking, and traveling to new places.

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Customer Reviews

Great staff! Polite and friendly. Always helpful and takes the time work with you.

james cipriano, on Google

Tom and the staff always provide the best and friendly customer service. I am very happy that I chose NewSound for my hearing aids!

jim zenz, on Google

Tom and Stephanie are top notch and very efficient. I appreciate their dedication and quality of care. When it’s time to replace my hearing aids I plan to have Tom recommend the right aides for my needs.

Joseph Bernstein, on Google

Always a good experience at New Sound. The entire staff is very friendly and professional. Can't say enough about the service. Very best!

Carol Jurasits, on Google

Tom and Stephanie had previously taken excellent care of my father’s hearing needs to greatly improve quality of life. He was fitted with the best hearing aids for his situation, and was provided instructive and friendly monitoring visits. When the opportunity arose my husband and I were happy to sign...

Connie Medve, on Google

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