Our Staff

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 50 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Hearing Instrument Specialist

Stephanie Pinter is a Bethlehem native and is our hearing instrument specialist. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Brittany Nunez

Patient Care Coordinator

Brittany is a Patient Care Coordinator in our Bethlehem office. A Bethlehem native, she has a background in event planning and was previously working in the ER at Lehigh Valley Hospital.

Brittany strives to improve the quality of the office in her everyday work and always sees the patient leave as happy as possible.

Outside of work, Brittany loves spending time reading, baking, and traveling to new places.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Tom is a very caring and compassionate person. Everybody there is friendly and outgoing.

Phyllis Thomas, on Google

Tom and Brittany are great, they are always pleasant and ready to help. Tom, has a lot of tools for my hearing aids. He explains what he is going to do so I can ask questions or understand how he is adjusting my specific hearing aids. Brittany makes scheduling very...

Scott Kelley, on Google

New sound hearing customer service is rhe best! The staff in the Bethlehem office is very attentive and responsive to any needs!!! The best center i could choose ! Thank you guys!

shelley Arida, on Google

Office is very welcoming and staff is friendly and efficient. Tom is very nice and ‘listens’ to the needs of the client.

Roger Brazinski, on Google

I had a Wonderful Experience with New Sound Hearing! Tom was excellent to work with! He has been doing it a Long time and Really knows what the customer needs! Thank you also to the rest of the staff! Very pleasant people!!

Richard Mutarelli, on Google

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