Our Staff

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 50 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Audio Technician

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Brittany Nunez

Patient Services Coordinator

Brittany is a Patient Services Coordinator in our Bethlehem office. A Bethlehem native, she has a background in event planning and was previously working in the ER at Lehigh Valley Hospital.

Brittany strives to improve the quality of the office in her everyday work and always sees the patient leave as happy as possible.

Outside of work, Brittany loves spending time reading, baking, and traveling to new places.

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Customer Reviews

Tom and Stephanie had previously taken excellent care of my father’s hearing needs to greatly improve quality of life. He was fitted with the best hearing aids for his situation, and was provided instructive and friendly monitoring visits. When the opportunity arose my husband and I were happy to sign...

Connie Medve, on Google

Always a good experience at New Sound. The entire staff is very friendly and professional. Can't say enough about the service. Very best!

Carol Jurasits, on Google

Hearing specialist Tom has 50yrs experience. Attentive to your needs and concerns. Friendly staff.. Plenty of parking..

J Man, on Google

Took my mother for a hearing test at St Luke’s North, today 03/25/2024. We were definitely pleased with the experience. Brittney our audiologist explained the different types of hearing loss and how it affects your life when your hearing is impaired, the effects it has on your life and others...

Lisa Hoagland, on Google

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