Our Staff

Tom Stephens, HIS

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 50 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Stephanie Pinter

Audio Technician

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Christina Zweifel, PSC

Christina Zweifel, PSC

Patient Services Coordinator

I joined NewSound Hearing Centers in April of 2023 after moving from sunny Florida. I have over 15 years of experience in the medical field and started my career as a Certified Nursing Assistant. I then attended Rasmussen College where I earned my Associate of Science Degree with an emphasis in Medical Assisting. Helping people has always been a passion of mine and I get great pleasure helping our patients hear the best they can. When I am not working, I spend my time crafting, upcycling, and making homemade jewelry.

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Customer Reviews

I was very happy with service and knowledge of staff. However, at my last appointment Tom was not there. Your records showed that someone was to call me and reschedule. That never happened, so I showed up for an appointment and he wasn't there.

Barbara Stoffa, on Google

Always a pleasant experience,appointments are scheduled well, with very little or no waiting.My hearing aids were cleaned, and my ears canals were checked for wax buildup. Next appointment’s scheduled for June, it will be for a hearing test, checking for any change in my hearing,(at no charge) because I purchased...

Barbara Gellock, on Google

Tom provides excellent service every time. His is very knowledgeable about tuning my hearing aids and is patient to deal with.

Paul LeMenager, on Google

Staff was thorough and very courteous. Unfortunately, I cannot afford $3750 for hearing aids at this time. Tom was very helpful and professional. Sorry I had to disappoint him on the sale aspect. I am currently undergoing chemotherapy for non Hodgkin Lymphoma and money is more than tight.

Gary Wall, on Google

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