Our Staff

Tom Stephens, HIS

Tom Stephens, HIS

Hearing Instrument Specialist

Tom Stephens has 40 years of experience providing hearing help to those with hearing loss as a state licensed Hearing Instrument Specialist and is committed to helping people function at their best through better hearing.

Tom and his wife Pam, are longtime Bethlehem residents who raised their children here and now are enjoying watching their granddaughters grow up. Tom is an avid Eagles fan and is always willing to talk football with you!

Stephanie Pinter

Stephanie Pinter

Patient Services Coordinator

Stephanie Pinter is a Bethlehem native and is our patient services coordinator. She has over 15 years of experience in the hearing industry and she can be counted on to help find a way to help you hear better.

Amy Hammer

Patient Services Coordinator

Amy Hammer has been with NewSound Hearing Centers in Bethlehem since July 2018. She is enthusiastic and excited to provide the best patient care experience to her patients, and loves working with people. Along with her growing knowledge on hearing health, she is enjoying getting to know her patients and helping enhance their hearing lives! She is a New Jersey native, but has been a resident of Pennsylvania since 1997, raising her two children in this great state!

Customer Reviews

My Time with Tom and Stephanie is always a great experience. I have been with them for number of years. Thanks Mary Gable

james gable, on Google

Stephanie and Tom have been supplying wonderful service to me for many years. Great care!

Bill Lee, on Google

Tom has been incredibly patient with me as we continue to make changes to the settings of my hearing aids in an effort to improve the clarity of what I hear. The entire staff is friendly and accommodating to my limited availability. Fantastic service and I highly recommend New Sounds!

C. B., on Google

Top-notch service from Tom and Stephanie. Always pleasant when I come in and always helpful to my hearing needs. I highly recommend them if you’re having problems with your hearing.

Nancy Halleman, on Google

I have used hearing aids for 18 years. Hands down, the Livio AI with rechargeable batteries are the best I have used. I love the many extra features (fall detection and alerts, especially) but best of all is the exceptional quality of the hearing assist--far superior to any aids I...

David Forth, on Google

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